This Privacy Policy explains how NeuronArc collects, uses, processes, stores, and protects personal information when users access its website, platform, and AI-powered services.

This policy applies to all visitors, registered users, subscribers, and enterprise customers using the platform.

By using the services, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

NeuronArc is committed to protecting user privacy and ensuring transparency in data practices. This policy describes:

• What information is collected
  • How data is used and processed
  • How AI systems handle inputs
  • How data is stored and secured
  • User rights regarding personal data

The policy applies to all platform interactions, including account registration, report generation, subscription payments, and website usage.

2. Information We Collect

NeuronArc collects information necessary to operate the platform, provide services, ensure security, and comply with legal obligations.

2.1 Personal Information

Personal data may be collected when users register or subscribe to the platform. This may include:

• Full name
  • Email address
  • Company or organization name
  • Billing address
  • Account login credentials

This information is required to create user accounts and provide access to services.

2.2 Usage Data

Technical data is collected automatically when users interact with the platform.

This may include:

• IP address
  • Browser type and version
  • Device type and operating system
  • Session duration and navigation patterns
  • Interaction logs within the platform

Usage data helps improve platform performance and security.

2.3 AI Input Data

When users generate reports, they may provide:

• Keywords
  • Market sectors
  • Industry parameters
  • Custom analytical inputs

These inputs are processed by AI systems to generate reports. They may be temporarily stored for system improvement and audit purposes.

NeuronArc does not use AI inputs to identify individual users.

2.4 Payment Information

Payment data is processed through secure third-party payment processors such as Stripe.

NeuronArc does not store:

• Credit card numbers
  • Payment authentication details
  • Financial account credentials

Payment processors handle all sensitive financial information independently.

3. How We Use Information

Collected information is used strictly for legitimate operational purposes.

3.1 Service Delivery

Personal data is used to:

• Create and manage user accounts
  • Provide subscription access
  • Generate AI-driven reports
  • Deliver customer support

3.2 Platform Improvement

Usage data helps:

• Optimize AI model performance
  • Improve analytics accuracy
  • Enhance platform usability
  • Monitor system reliability

3.3 Security and Fraud Prevention

Data is used to:

• Detect unauthorized access
  • Prevent fraudulent activity
  • Protect user accounts
  • Maintain system integrity

3.4 Legal Compliance

NeuronArc may process data to comply with:

• Legal obligations
  • Regulatory requirements
  • Law enforcement requests

4. Legal Basis for Processing

NeuronArc processes personal data under the following lawful bases:

4.1 Consent

Users provide consent when:

• Creating accounts
  • Submitting information
  • Accepting cookies

4.2 Contractual Necessity

Processing is required to:

• Provide subscription services
  • Generate reports
  • Manage payments

4.3 Legal Obligations

Data may be processed to comply with:

• Financial reporting laws
  • Regulatory requirements
  • Legal investigations

4.4 Legitimate Interests

NeuronArc may process data to:

• Improve services
  • Maintain security
  • Prevent abuse

Such processing is balanced against user privacy rights.

5. AI Data Processing Practices

NeuronArc uses AI systems to generate market research reports.

5.1 How AI Uses Data

AI models process:

• User-provided inputs
  • Aggregated datasets
  • Statistical market information

AI does not independently collect personal data.

5.2 AI Data Storage

User inputs may be stored temporarily to:

• Improve system accuracy
  • Conduct quality assurance
  • Ensure compliance and auditability

Retention periods are limited and controlled.

5.3 AI Training Restrictions

NeuronArc does not use identifiable personal information to train AI models without explicit consent.

6. Data Sharing and Disclosure

NeuronArc does not sell personal data.

Information may be shared only in specific circumstances.

6.1 Service Providers

Data may be shared with trusted third parties providing:

• Payment processing
  • Cloud hosting
  • Analytics services
  • Customer support infrastructure

All providers are contractually bound to maintain confidentiality.

6.2 API Data Providers

Certain platform features rely on external data providers for economic and market datasets.

Only the necessary information is shared for service functionality.

6.3 Legal Requirements

NeuronArc may disclose data when required by law or regulatory authorities.

7. Data Retention

Personal data is retained only as long as necessary for:

• Providing services
  • Fulfilling contractual obligations
  • Legal compliance

Typical retention periods include:

• Account data. retained while the account is active
  • Billing records. retained as required by law
  • AI input logs. retained temporarily for quality assurance

Users may request the deletion of personal data at any time.

8. User Rights

Users have rights regarding their personal data under applicable privacy laws.

These include:

8.1 Right to Access

Users may request a copy of their personal data.

8.2 Right to Correction

Users may request updates to inaccurate information.

8.3 Right to Deletion

Users may request deletion of personal data, subject to legal obligations.

8.4 Right to Data Portability

Users may request their data in a structured format.

8.5 Right to Object

Users may object to certain types of processing, including analytics.

9. Cookies and Tracking Technologies

NeuronArc uses cookies to:

• Maintain session functionality
  • Analyze platform performance
  • Improve user experience

Detailed information is provided in the Cookie Policy.

Users may manage cookies through browser settings.

10. Data Security Measures

NeuronArc implements industry-standard safeguards to protect user data.

Security measures include:

• Encryption of data in transit and at rest
  • Secure cloud storage infrastructure
  • Role-based access controls
  • Continuous monitoring and auditing

Despite safeguards, no system can guarantee absolute security.

11. International Data Transfers

Data may be processed and stored in multiple jurisdictions depending on service providers and hosting infrastructure.

NeuronArc ensures that cross-border transfers comply with applicable privacy regulations and include appropriate safeguards.

12. Children’s Privacy

The platform is not intended for individuals under 18 years of age.

NeuronArc does not knowingly collect personal data from minors.

If such data is discovered, it will be deleted promptly.

13. Updates to This Policy

NeuronArc may update this Privacy Policy periodically to reflect:

• Legal changes
  • Service improvements
  • Regulatory requirements

Users will be notified through:

• Website updates
  • Email notifications
  • Platform announcements

14. Contact Information

For privacy-related inquiries or data requests, users may contact:

Privacy Office
NeuronArc
Email: Info@neuronarc.com