This Cookie Policy explains how NeuronArc uses cookies and similar tracking technologies when you visit or use its website and AI-powered platform.

This policy should be read together with the Privacy Policy to understand how personal data is handled.

By continuing to use the platform, you consent to the use of cookies as described in this policy, unless you disable them through your browser or consent settings.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow websites to recognize your device, store preferences, improve functionality, and collect usage information.

Cookies do not typically contain personally identifiable information, but they may be linked to personal data stored in system records.

Cookies may be classified as:

• Session cookies. deleted when the browser is closed
  • Persistent cookies. stored for a defined period
  • First-party cookies. set by the platform
  • Third-party cookies. set by external service providers

2. Why We Use Cookies

NeuronArc uses cookies to ensure reliable platform operation, improve user experience, maintain security, and analyze performance.

Cookies help to:

• Authenticate users and maintain sessions
  • Remember account preferences
  • Enable platform navigation features
  • Monitor system performance
  • Analyze usage patterns
  • Prevent fraudulent activity

Cookies are not used to collect sensitive financial data or confidential personal information.

3. Types of Cookies We Use

3.1 Essential Cookies

Essential cookies are necessary for the platform to function properly.

They enable:

• User login authentication
  • Secure session management
  • Access to subscription features
  • Platform security mechanisms

Without these cookies, core services cannot operate.

These cookies cannot be disabled through the consent manager, but users may block them through browser settings, which may affect platform functionality.

3.2 Performance Cookies

Performance cookies collect information about how users interact with the platform.

They help to:

• Identify errors and system issues
  • Monitor platform speed and stability
  • Improve user interface design
  • Optimize system resources

These cookies collect aggregated and anonymized data and do not identify individual users.

3.3 Analytics Cookies

Analytics cookies help understand user behavior and platform usage.

They may track:

• Pages visited
  • Time spent on the platform
  • Navigation patterns
  • Interaction with features

This data helps improve AI system performance, service quality, and user experience.

Analytics cookies may be provided by third-party analytics services.

4. Third-Party Cookies

Some cookies are placed by external service providers that support platform operations.

These may include:

4.1 Analytics Providers

Third-party analytics services help measure website traffic, performance, and usage patterns.

These services collect anonymized usage information and do not identify individual users.

4.2 Payment Processing Cookies

When users make payments, secure payment processors may set cookies to:

• Prevent fraud
  • Verify transactions
  • Maintain secure checkout sessions

Payment providers do not share financial details with NeuronArc through cookies.

4.3 Cloud and Security Services

Certain hosting and security providers may set cookies to detect threats, prevent abuse, and ensure system integrity.

5. How Cookies Store Data

Cookies may store limited information such as:

• Session identifiers
  • Authentication tokens
  • Preference settings
  • Anonymous usage metrics

Cookies do not store:

• Passwords
  • Credit card numbers
  • Private account credentials

Sensitive data is never stored within cookies.

6. Cookie Retention Periods

Cookies remain active for varying durations depending on their type.

Typical durations include:

• Session cookies. deleted upon browser closure
  • Persistent cookies. stored for up to 24 months or as required for operational purposes

Retention periods are regularly reviewed to ensure compliance with privacy regulations.

7. Managing Cookies

Users have full control over how cookies are used.

7.1 Browser Controls

Most browsers allow users to:

• View stored cookies
  • Delete cookies
  • Block cookies
  • Set cookie preferences

Blocking cookies may limit certain platform features.

7.2 Consent Management Tools

Users may manage cookie preferences through platform consent banners or settings tools.

Users can choose to:

• Accept all cookies
  • Reject non-essential cookies
  • Customize cookie preferences

Consent choices may be changed at any time.

8. Do Not Track Signals

Some browsers provide “Do Not Track” signals.

Currently, no universal standard exists for interpreting these signals. NeuronArc processes such signals in accordance with applicable laws and industry practices.

9. Updates to This Cookie Policy

NeuronArc may update this policy to reflect changes in:

• Legal requirements
  • Technology practices
  • Platform functionality

Users will be notified through website notices or platform communications when material changes occur.

10. Contact Information

For questions regarding cookie practices, users may contact:

Privacy Office
NeuronArc
Email: Info@neuronarc.com